Terms &
Conditions

These Terms & Conditions ("Terms") govern your access to and use of the website located at everlineleads.com and any related pages, funnels, forms, and services (collectively, the "Site" and "Services") operated by Everline Media LLC ("Everline Media," "we," "us," or "our"). By accessing the Site, submitting an enquiry, or entering into a service agreement with us, you ("you," "your," or the "Client") agree to be bound by these Terms.

1 Acceptance of Terms

By using the Site or engaging our Services, you confirm that you are at least 18 years old, have the authority to enter into these Terms on behalf of yourself or the business you represent, and agree to comply with these Terms and all applicable laws. If you do not agree, do not use the Site or Services.

2 Definitions

• Lead — a consumer enquiry (name and contact details, plus project information such as system type, roof details, and timeline) generated through our marketing campaigns and delivered to a Client.
• Booked Appointment — a scheduled consultation between a consumer and a Client that Everline Media has confirmed and placed into the Client's calendar.
• Qualified Lead — a Lead that meets the qualification criteria agreed in the applicable service agreement (for example: homeowner status, service area, and expressed interest in solar).
• Service Agreement — the separate written agreement, order form, or proposal between Everline Media and a Client that sets out the specific lead or appointment package, pricing, territory, and delivery terms.

3 Description of Services

Everline Media provides marketing and lead-generation services to solar businesses in the United States. Depending on your package, this may include running advertising campaigns, operating consumer-facing quote pages, qualifying enquiries, and delivering Qualified Leads or Booked Appointments to Clients. The specific scope, volume, territory, and delivery method for any engagement are set out in the applicable Service Agreement, which controls if it conflicts with these Terms.

4 No Guarantee of Results

We provide qualified marketing enquiries and, where contracted, booked appointments. We do not guarantee that any Lead or Booked Appointment will result in a sale, installation, contract, or any particular amount of revenue. Any statistics, case studies, testimonials, or example figures shown on the Site are illustrative only, may be placeholders, and are not a promise of future performance. Your results depend on many factors outside our control, including your pricing, sales process, speed of response, and follow-up.

5 Lead & Appointment Delivery

Leads and Booked Appointments are delivered by the method described in your Service Agreement (for example, into your CRM, by email, or by calendar booking). You are responsible for monitoring the delivery channel and contacting each Lead promptly. We are not responsible for opportunities lost due to slow or missed follow-up on your side.

6 Exclusivity

Where your Service Agreement provides for territory or lead exclusivity, a Lead sold to you as exclusive will not be knowingly sold by us to another solar business for the same territory and time period stated in that agreement. Exclusivity applies only as expressly described in the Service Agreement.

7 Lead Replacement Policy

If a Lead does not meet the qualification criteria set out in your Service Agreement, we will replace it in accordance with that agreement. Typical replacement categories include a Lead that has an invalid or wrong phone number, contains fake or false details, is a duplicate, is outside the agreed service area, did not actually request the service, or otherwise fails the agreed criteria. Replacement requests must be submitted within the timeframe and process stated in your Service Agreement. Replacement is our sole obligation and remedy for a non-qualifying Lead.

8 Fees & Payment

Fees, package sizes, and payment terms are set out in your Service Agreement or order form. Unless stated otherwise, packages are paid in advance, and delivery begins after payment is received. All fees are stated in U.S. dollars and are exclusive of any applicable taxes, which are your responsibility. Except where required by law or expressly stated in your Service Agreement, fees are non-refundable once delivery has begun.

9 Client Responsibilities

• Hold all licenses, permits, and certifications required to perform solar work in your service area.
• Contact and handle all Leads and consumers lawfully and professionally.
• Comply with all applicable telemarketing, calling, texting, email, and consumer-protection laws (including, where applicable, the TCPA, CAN-SPAM Act, and state equivalents) when contacting Leads.
• Not resell, share, or redistribute Leads or Booked Appointments without our written consent.
• Keep any login credentials, dashboards, and reporting access secure.

10 Acceptable Use of the Site

You agree not to misuse the Site, including by attempting to gain unauthorized access, interfering with its operation, scraping or harvesting data, submitting false information, or using it for any unlawful purpose. We may suspend or terminate access for any violation.

11 Intellectual Property

The Site and its content — including text, graphics, logos, the Everline Media name and brand, page designs, and software — are owned by or licensed to Everline Media and are protected by U.S. and international intellectual property laws. You may not copy, reproduce, or create derivative works from our content without our prior written permission.

12 Third-Party Services & Links

The Site may use or link to third-party tools and services (for example, advertising platforms, CRM providers, chat widgets, and analytics). We are not responsible for the content, policies, or practices of any third party, and your use of those services is governed by their own terms.

13 Disclaimer of Warranties

The Site and Services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure, or that any Lead will convert.

14 Limitation of Liability

To the maximum extent permitted by law, Everline Media and its owners, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenue, or business opportunities, arising out of or related to the Site, the Services, or these Terms. Our total aggregate liability for any claim will not exceed the amount you paid to us for the specific Services giving rise to the claim in the [3 / 6 / 12] months preceding the event that gave rise to the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

15 Indemnification

You agree to indemnify and hold harmless Everline Media and its owners, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Services, your contact with or handling of Leads, your violation of these Terms, or your violation of any law or the rights of any third party.

16 Term & Termination

These Terms apply while you use the Site or receive Services. Either party may end an engagement in accordance with the applicable Service Agreement. We may suspend or terminate your access to the Site or Services at any time if you breach these Terms. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and indemnification — will survive.

17 Privacy

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. Please review it to understand how we handle data.

18 Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Changes take effect when posted. Your continued use of the Site or Services after changes are posted means you accept the updated Terms.

19 Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of [GOVERNING STATE], without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in [COUNTY / CITY, STATE], and you consent to the personal jurisdiction of those courts. [Optional: include an arbitration or mediation clause here if desired — have your attorney draft it.]

20 Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions will stay in full effect. Our failure to enforce any right is not a waiver of that right. These Terms, together with any Service Agreement, are the entire agreement between you and Everline Media regarding the Site and Services. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

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